Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Website
0 comments

My email invoice states I was billed $71.55 USD which would have been 44.98 British Sterling Pounds. They actually billed to my credit card $71.03 USD. This has made the transaction confusing for all involved.

I never received my order and it's going on 3 months since purchase. After attempted contact with Wilderstore through email many times, they finally responded claiming they would issue a refund. They did not issue a refund at that time.

A few weeks later I got my credit card company involved. At this point Wilderstore issued a refund of $44.88 USD. I assume Greg was thinking 44.98 British Sterling and also made a typo. They owe me $26.15 USD to complete the refund as of now and I don't expect I will ever see it.

Do NOT deal with Wilderstore.com, aka Mercasystems JL on my credit card, aka p2dmarket in my PayPal!!! They're scam artists and apparently with many identities!

Reason of review: Never received item. Ignored emails. Improper refund amount..

Monetary Loss: $26.

Preferred solution: Full refund.

I didn't like: No deliver or response, Improper refund amount.

  • Improper Refund Amount
Company wrote 0 private or public responses to the review from Jan 15, 2015.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like